At MF Care Management we always welcome feedback. Whether it is positive or negative, we view this as something that may help us improve the service. Any complaints that you may have, regardless of its nature, will always be given the highest priority. In the first instance, we would always encourage you to contact us [...]
You can change the number or type of services we provide to your loved one whenever it’s necessary. We understand the care situation can quickly change, so we’re as flexible as possible with your loved one’s care. Plus, you’re never bound to a long-term contract, so you can discontinue your relationship with MF Care Management [...]
All care workers are trained to give medications. Care workers can remind you to take medication, prompt to take medication from a blister pack supplied by your pharmacist or administer medication from its original box. We can collect or return medication to the pharmacy.
Our goal is to establish a long-term relationship with your loved one. Should your family want to request another care worker for any reason, we’ll search for a match until your family is happy. We understand that a strong rapport and trust with a care worker is vital to a successful home care experience. If [...]
Personal care is free at point of delivery to everyone in Scotland aged 65 years and over who has been assessed by the Local Authority as needing it. Self-Directed Support This enables service users to have choice control and independence and allows more flexibility over the care and support provided. Every Scottish local authority must [...]
MF Care Management and all care staff have full employee and company liability insurance up to 10 Million Pounds.
Before commencing employment all care staff undertake a formal induction training as specified in the staff induction Training Record which is designed to meet the service needs of users, and supported by refresher training at regular intervals. Care staff must personally sign a Confidentiality Agreement requiring each member of staff to keep strictly private and [...]